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Privacy Policy

Last updated Oct 23, 2024 

Thank you for choosing to be part of our community at CAPRA TECHNOLOGY LIMITED, ("company", "we", "us", or "our"). We are committed to protecting your personal information and your right to privacy.

 

When you visit our website https://www.myclassmaster.com, mobile application, and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy notice, we describe our privacy policy. We seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important.

 

This privacy policy applies to all information collected through our website (such as https://www.myclassmaster.com), mobile application, ("App"), and/or any related services, sales, marketing or events (collectively, the "Sites").

 

Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.

 

By using our Sites, you acknowledge and agree to the collection, use and transfer of your personal information in accordance with this privacy policy. If you provide us with personal information on behalf of another person, you represent that you have obtained consent from them to provide their personal information to us, in accordance with this privacy policy. If there are any terms in this privacy policy that you do not agree with, please do not use our Sites.

 

If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at enquiry@capraedu.com.

 

 

TABLE OF CONTENTS

 

1. WHAT INFORMATION DO WE COLLECT?

2. HOW DO WE USE YOUR INFORMATION?

3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?

4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

5. HOW LONG DO WE KEEP YOUR INFORMATION?

6. HOW DO WE KEEP YOUR INFORMATION SAFE?

7. DO WE COLLECT INFORMATION FROM MINORS?

8. WHAT ARE YOUR PRIVACY RIGHTS?

9. DO WE MAKE UPDATES TO THIS POLICY?

10. HOW CAN YOU CONTACT US ABOUT THIS POLICY?

 

 

1.WHAT INFORMATION DO WE COLLECT?

 

Personal information you disclose to us

In Short: We collect personal information that you provide to us such as name, contact information, passwords, security data.

 

We collect personal information that you voluntarily provide to us when registering on our the Sites , express an interest in obtaining information about us or our products and services, when participating in activities on the Sites or otherwise contacting us.

 

The personal information that we collect depends on the context of your interactions with us and the Sites, the choices you make and the products and features you use. The personal information we collect can include the following:

 

Name and Contact Data. We collect your first and last name, email address, postal address, phone number, and other similar contact data.

 

Credentials. We collect passwords, password hints, and similar security information used for authentication and account access.

 

Payment Data. All payment data is processed and stored by our payment processor and you should review its privacy policies and contact the payment processor directly to respond to your questions.

 

All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.

 

Information automatically collected

In Short: Some information — such as IP address and/or browser and device characteristics — is collected automatically when you visit our Sites.

 

We automatically collect certain information when you visit, use or navigate the Sites. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device information (such as your mobile device ID, model and manufacturer), version information, operating system, language preferences, referring URLs, device name, country, location and information about how and when you use our Sites and other technical information. This information is primarily needed to maintain the security and operation of our Sites, and for our internal analytics and reporting purposes.

 

Like many businesses, we also collect information through cookies and similar technologies.

 

Information collected through our App

In Short: We may collect information regarding your geo-location, mobile device, push notifications, when you use our apps.

 

If you use our App, we may also collect the following information:

 

● Geo-Location Information. We may request access or permission to and track location-based information from your mobile device, either continuously or while you are using our mobile application, to provide location-based services. If you wish to change our access or permissions, you may do so in your device’s settings.

 

 

2. HOW DO WE USE YOUR INFORMATION?

 

In Short: We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.

 

We use personal information collected via our Sites for a variety of business purposes described below.

 

We use the information we collect or receive:

 

● To facilitate account administration. We use the information you provide to us to administer and maintain your account, including creating and updating your account, verifying your identity, maintaining, updating, administering and processing a record of your use of our Sites, and completing transactions, including processing or facilitating payments.

 

● To provide you with our Sites and services.

 

● To send administrative information. We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.

 

● Fulfill and manage your orders. We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through the Sites.

 

● To protect our Sites. We may use your information as part of our efforts to keep our Sites safe and secure (for example, for fraud monitoring and prevention).

 

● To enable user-to-user communications. We may use your information in order to enable user-to-user communications (e.g. for the purposes of teachers transmitting journal entries to students, or for students to inform teachers when they are on medical leave).

 

● To enforce our terms, conditions and policies.

 

● Customer support. To assist you when you contact us, such as responding to and investigating any of your questions or concerns, and monitoring and improving our customer support services.

 

● Legal and administrative purposes. We may use your personal data to investigate or handle any incidents, claims or disputes, or as otherwise required by law or requested by any law enforcement or regulatory authorities, courts or other governmental agencies. We may also use your personal data in relation to any legal proceedings concerning you.

 

● Mergers and Acquisitions. To enable an actual or proposed assignee or transferee of our rights or business (or portions thereof) to evaluate or carry out the transaction intended to be the subject of the assignment or transfer or to enable us to evaluate or carry out a proposed or actual assignment or transfer of a third party’s rights or business (or portions thereof) to us.

 

● For other business purposes. We may use your information for other business purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Sites, products, services, marketing and your experience.

 

 

3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?

 

In Short: We only share information with the parties listed below, for the purposes set out in (2) above.

 

We only share and disclose your information in the following situations:

 

● Compliance with Laws. We may disclose your information to any person or entity to whom we are under an obligation or otherwise required to make disclosure under the requirements of any law or rules, regulations, codes of practice, guidelines or guidance given or issued by any legal, regulatory, governmental, tax, law enforcement or other authorities, binding on or applying to us, or with which we expected to comply, where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).

 

● Vital Interests and Legal Rights. We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

 

● Vendors, Consultants and Other Third-Party Service Providers. We may share your data with third party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: payment processing, data analysis, email delivery, hosting services, customer service and marketing efforts. We may allow selected third parties to use tracking technology on the Sites, which will enable them to collect data about how you interact with the Sites over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content and better understand online activity. Unless described in this privacy policy, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes.

 

● Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

 

● Other Users. We may share your information with another user in the limited circumstances where user-to-user communications are enabled (e.g. for the purposes of teachers transmitting journal entries to students, or for students to inform teachers when they are on medical leave).

 

 

4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

 

In Short: We may use cookies and other tracking technologies to collect and store your information.

 

When you visit our Sites, we may collect information about your computer or device automatically through cookies or similar technologies. Cookies are text files sent from a website and placed on your computer or device to collect standard Internet log information and visitor behaviour information. We use cookies and other tracking mechanisms for system administration, to track information about your use of our website, to improve your browsing and user experience and to deliver relevant content and advertisements based on your preferences, location and usage patterns.

 

Most browsers are set to accept cookies by default. You can set your browser not to accept cookies. However, some of the features of our Sites may not function as a result.

 

 

5. HOW LONG DO WE KEEP YOUR INFORMATION?

 

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law.

 

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements).

 

When we no longer need to process your personal information for the purposes set out in this privacy policy, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

 

 

6. HOW DO WE KEEP YOUR INFORMATION SAFE?

 

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

 

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Sites is at your own risk. You should only access the Sites within a secure environment.

 

 

7. DO WE COLLECT INFORMATION FROM MINORS?

 

In Short: We do not knowingly collect data from or market to children under 18 years of age.

 

We do not knowingly solicit data from or market to children under 18 years of age. By using the Sites, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Sites. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected from children under age 18, please contact us at enquiry@capraedu.com.

 

 

8. WHAT ARE YOUR PRIVACY RIGHTS?

 

In Short: You may access and correct your information. You may also review, change, or terminate your account at any time.

 

Access and correction

You have the right to access and correct your personal data held by us as a data user/data controller, at any time, by sending an email to enquiry@capraedu.com.

 

For your personal data that has been collected and used by the education centre that you are attending, please contact the education centre directly.

 

In order to ensure that your personal data is kept as accurate as possible, please notify us at the email address above of any changes to your personal data.

 

Account Information

If you would at any time like to review or change the information in your account or terminate your account, you can:

 

● Contact us using the contact information provided.

 

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with tax or other legal obligations.

 

Cookies and similar technologies:

Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Sites.

 

Opting out of email marketing:

You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided below. You will then be removed from the marketing email list – however, we will still need to send you service-related emails that are necessary for the administration and use of your account. To otherwise opt-out, you may:

 

● Contact us using the contact information provided.

 

 

9. THIRD PARTY SITES

 

In Short: We are not responsible for the privacy practices of Third Party Sites.

 

Our Sites may contain links to other third party websites and applications, including those of our payment processors,service providers or social media services (“Third Party Sites”). We do not own or control, and are not responsible for, the privacy practices of those Third Party Sites. The information that you share with Third Party Sites will be governed by the specific privacy policies and terms of service of the Third Party Sites and not by this Privacy Policy. We encourage you to remain alert if you follow any links to leave our Sites, and to review the privacy policies of those Third Party Sites so that you are aware of how your personal data may be collected and used by such third parties. By providing these links we do not imply that we endorse or have reviewed these sites. Please contact the Third Party Sites directly for information on their privacy practices and policies.

 

 

10. DO WE MAKE UPDATES TO THIS POLICY?

 

In Short: Yes, we will update this policy as necessary to stay compliant with relevant laws.

 

We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

 

 

11. HOW CAN YOU CONTACT US ABOUT THIS POLICY?

 

If you have questions or comments about this policy, you may email us at enquiry@capraedu.com.

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