Real case study
You've seen the results.
Here's how we got there.
Choose the case closest to your situation: ad returns, busy-period enquiries or late-night conversations.
Advertising · Ecommerce client
01The same HK$7,000.
85% higher average sales.
Each of the latest three consecutive periods brought 82 customers. Cumulative ad-driven sales exceed HK$520,000.
Reviewed audiences, ad content and the purchase journey, continually comparing campaign and sales data.
AI conversations · Busy periods
02When the team was busiest,
AI guided a parent through to payment.
The enquiry began at 18:30. Within 68 minutes, AI answered successive questions, confirmed a time and progressed towards payment.
Answered six topics, confirmed a time, gave payment instructions, then handed registration to staff.
AI conversations · After hours
03The parent replied at 00:16.
AI picked up at 00:17.
While everyone rested, the conversation continued. By 01:12, the parent had chosen a trial lesson time.
Using existing context, AI picked up the overnight reply and turned trial interest into a specific time choice.
Cases are anonymised. Figures and times come from actual advertising, sales and conversation records.
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